Refund policy

Cop's returns, cancellations and refunds policy is published at cop.boutique/help/returns-and-refunds.

In short: returns for a change of mind follow each seller's terms, shown on the product page before you buy (some offers accept returns within a set period, others are final sale). If an item is damaged, wrong, not as described, not authentic or doesn't arrive, make a claim within 30 days of delivery: Cop pays the return shipping and refunds you to your original payment method within 10 business days of approval, under Cop Buyer Protection. To start, write to customer-service@cop.boutique with your order number.